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    Code of Practice and Ethics…

    Our Code of Practice and Ethics can be found below:

    Code of Ethics:

    Principles that must underpin the work of the Professional Notetaker:

    • Act justly and fairly towards other people
    • Do no harm
    • Recognise the personal choices another person makes
    • Be honest

    Codes of Practice:

    Issues of professional competence, practice and procedure:

    • Notetakers will always show respect for the people they work for and not discriminate.
    • Notetakers will keep all information strictly confidential and in line with current legislation.
    • Notetakers have the right to only accept assignments that they feel they have sufficient skill and experience to undertake.
    • Notetakers will provide the best notes possible whilst continuing to develop their skills.
    • The notes are the property of the clients/beneficiary(ies) for whom they were taken.
    • Notetakers will endeavour to take down information accurately, remembering they are not responsible for what is said – only for conveying the information through the notes.
    • Notetakers will not offer their advice or opinion on anything discussed by people in the room at an assignment
    • Notetakers will be punctual, preferably arriving before the specified time to ensure the assignment is efficiently and professionally managed.
    • Notetakers will not accept an assignment in a situation or for a subject on which their impartiality could be seriously questioned.
    • Notetakers have the right to refuse an assignment without giving a reason.
    • An assignment once accepted will not be cancelled without giving a reason.
    • If cancellation is unavoidable at short notice, where appropriate, the notetaker will seek a qualified replacement of equivalent skill.
    • Notetakers will dress and act appropriately in all situations.
    • Notetakers will request payment in a professional manner.
    • Notetakers will be aware of the laws pertaining to their professional activities and Notetakers their professional relationship with their client.
    “...the live notes are pretty much on a par with what the lecturer is saying and definitely better than the subtitles for News at Ten!"
    SL (Stroke Care CPD module) - UWE Bristol