Our Code of Practice and Ethics can be found below:
Code of Ethics:
Principles that must underpin the work of the Professional Notetaker:
- Act justly and fairly towards other people
- Do no harm
- Recognise the personal choices another person makes
- Be honest
Codes of Practice:
Issues of professional competence, practice and procedure:
- Notetakers will always show respect for the people they work for and not discriminate.
- Notetakers will keep all information strictly confidential and in line with current legislation.
- Notetakers have the right to only accept assignments that they feel they have sufficient skill and experience to undertake.
- Notetakers will provide the best notes possible whilst continuing to develop their skills.
- The notes are the property of the clients/beneficiary(ies) for whom they were taken.
- Notetakers will endeavour to take down information accurately, remembering they are not responsible for what is said – only for conveying the information through the notes.
- Notetakers will not offer their advice or opinion on anything discussed by people in the room at an assignment
- Notetakers will be punctual, preferably arriving before the specified time to ensure the assignment is efficiently and professionally managed.
- Notetakers will not accept an assignment in a situation or for a subject on which their impartiality could be seriously questioned.
- Notetakers have the right to refuse an assignment without giving a reason.
- An assignment once accepted will not be cancelled without giving a reason.
- If cancellation is unavoidable at short notice, where appropriate, the notetaker will seek a qualified replacement of equivalent skill.
- Notetakers will dress and act appropriately in all situations.
- Notetakers will request payment in a professional manner.
- Notetakers will be aware of the laws pertaining to their professional activities and Notetakers their professional relationship with their client.